Shanghai Xiao-i Robot Technology Co., Ltd.

Certifications

• High-tech Enterprise
• Specialized and Sophisticated SME (专精特新)
• CMMI Level 3/5 (implied by industry standing)
• ISO/IEC international standards leader for AI affective computing

Main Products & Services

A leading Cognitive Intelligence enterprise in China and a pioneer in conversational AI, listed on NASDAQ (AIXI).

Core Products

• Hua Zang Universal Large Language Model
• Cognitive Intelligence AI Platform (CIAI)
• Xiao-i Chatbot Solutions
• Intelligent Customer Service Systems
• RPA (Robotic Process Automation) E-commerce Robots
• iBot OS (Intelligent Operating System for IoT)

Service Areas

• Finance
• Government Services
• Healthcare
• Manufacturing
• Telecommunications
• Energy and Transportation
• E-commerce

Specializes in multilingual natural language processing (NLP), deep semantic interaction, speech recognition, and affective computing; features 'controllable, customizable, and deliverable' large model ecosystems.

Company Information

Location

Shanghai, China (Headquarters: 5F, Building 363, No. 1555 West Jinshajiang Road, Jiading District).

Established

2001 (Brand founded); 2009-08-26 (Current legal entity registration).

Registered Capital

22,115,592 RMB

Business Scope

Development and service of network and information technology, telecommunications business, computer system integration, and import/export of goods and technology.

Production Capacity

Software-based production; serves over 1,000 enterprise and government clients and 800 million end-users.

Financial Overview

Listed on NASDAQ (AIXI); 2023 revenue approximately US$59.2 million; 2024 revenue reported up 19%.

Mission: To improve everyone's life with innovative AI technology; Values: Focus on industrialization of patented technologies and original AI achievements.

Major Projects & Clients

Notable Projects

• Smart Customer Service for major Chinese banks (automation rate over 80%)
• City Management Brain for government agencies (e.g., Guiyang case)
• Affective Computing International Standard leadership (ISO/IEC JTC1/SC35 WD30150)
• Smart Baby Crib project for the UAE market

Key Clients

• Industrial and Commercial Bank of China (ICBC)
• China Construction Bank (CCB)
• China Merchants Bank (CMB)
• China Unicom
• China Mobile
• Huawei
• AIA China
• Henkel China

Industry Applications

• Banking & Finance
• Smart City & Government
• IoT & Smart Home
• Automotive
• Retail & E-commerce

Team & R&D

Team size: Approximately 293 to 600+ employees (sources vary; 293 reported as of March 2026).

R&D capabilities: Strong R&D focus with over 20 international top AI expert advisors from institutions like Columbia University and HKUST.

Technical expertise: Natural Language Processing (NLP), Deep Learning, Machine Learning, Affective Computing, and Computer Vision.

Management

• Yuan Hui (Max) - Chairman of the Board and CEO
• Zhu Pinpin - Co-founder
• Xia Bin - Legal Representative
• Ye Yilan - Director of Product

Overseas Layout

Production Bases

• Information not found: As a software and AI company, no physical production factories were identified in search results.

Sales Offices

• Hong Kong (APAC Headquarters): Unit 2402-03, 24/F, No. 9 Queen's Road, Central, Hong Kong; and Unit 216, 2/F, 16W, Phase 3, Hong Kong Science Park.
• United States (Xiao-I Plus Inc.): Established in June 2023 to expand North American market presence; ceremony held at the University of Maryland.
• United Arab Emirates (Xiao-I Super Ltd.): Established to target the Middle East market, focusing on AI solutions like smart healthcare and IoT.

Investment Companies

• AI Plus Holding Ltd. — British Virgin Islands: Significant subsidiary for global holding structure.
• Ubebis — Global/Middle East: Early-stage VC investment in a maternal and infant health tech company (June 2023).

Global strategy: Four core strategies include expanding global footprint, focusing on cognitive intelligence, and pursuing international commercialization of the Hua Zang ecosystem.

Overseas revenue: Information not found (though global expansion is a core strategy).