Subscription Terms

Intellink provides subscription-based access to an AI-powered platform that facilitates procurement workflows, including supplier discovery, verification, matching, and intelligence reports. Our services include: • Daily supplier searches with varying limits based on subscription tier • Access to detailed supplier intelligence reports • Supplier comparison tools • Follow and track suppliers • Export capabilities (Premium tier) • Priority customer support (Premium tier) The specific features available depend on your subscription tier: Free, Basic ($29/month), or Premium ($69/month).

We offer the following subscription plans: FREE TIER (No Charge): • 3 daily searches • 3 daily report views • Basic supplier information • Valid indefinitely until upgraded BASIC TIER - $29 per month (USD): • 10 daily searches • 10 daily report views • Full report access • Load more suppliers feature • Billed monthly on a recurring basis PREMIUM TIER - $69 per month (USD): • Unlimited daily searches • Unlimited daily report views • Full report access • Priority customer support • Advanced comparison tools • Billed monthly on a recurring basis All prices are in USD. Local currency equivalents may be displayed for reference only.

Billing Cycle: • Subscriptions are billed monthly • Your subscription begins on the date of purchase • Subsequent billing occurs on the same date each month • If the billing date falls on a date that does not exist in a given month (e.g., the 31st), billing will occur on the last day of that month Payment Methods: • We accept major credit cards (Visa, MasterCard, American Express) • Payments are processed through secure third-party payment processors • Your payment information is encrypted and stored securely Authorization: • By providing your payment information, you authorize us to charge the applicable subscription fees to your designated payment method • You represent that you are authorized to use the designated payment method Failed Payments: • If a payment fails, we will attempt to process the payment again within 24 hours • If payment continues to fail, your subscription may be suspended until payment is successfully processed • You will receive email notifications about failed payments and subscription status

Your subscription will automatically renew at the end of each billing period unless you cancel it before the renewal date. Renewal Details: • Subscriptions automatically renew for successive monthly periods • You will be charged the then-current subscription fee at the time of renewal • We reserve the right to change subscription fees upon renewal with at least 7 days advance notice Price Changes: • If we change the price of your subscription, we will notify you at least 7 days before the change takes effect • The notification will be sent to your registered email address • Price changes will not affect your current billing period • If you do not cancel your subscription after receiving notice of a price change, the new price will take effect on your next billing date

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. How to Cancel: Follow these steps to cancel your subscription: 1. Log into Intellink 2. Click on your profile icon and select Settings 3. Navigate to the Account tab 4. Select the dropdown menu Manage 5. Select Cancel Subscription Direct Cancellation Link: • You can also cancel your subscription directly by visiting: https://intellink.com/account • This link is accessible from your account dashboard at all times Cancellation Information: • Your cancellation becomes effective the day after your next billing date, allowing you to use the services until then. • If you delete your Intellink account, your subscription will be automatically canceled and you will not be billed again. • To avoid being charged for the next billing period, cancel at least 24 hours before your next billing date. • Subscription fees are non-refundable. Cancellation Timing: • When you cancel, you will continue to have access to your subscription benefits until the end of your current billing period • No partial refunds will be provided for unused portions of the billing period • You will not be charged for subsequent billing periods after cancellation Cancellation Confirmation: • Upon cancellation, you will receive a confirmation email within 24 hours • The confirmation email will include: - Your cancellation date - The date your access will end - Instructions to resubscribe if you change your mind FAQs: Can I get a refund? Please contact our support team to request a refund. We will review your request on a case-by-case basis. What if I can no longer access the email address associated with my account? Option 1: We can cancel your subscription on your behalf. Please reach out to support with the email address associated with the account, the last four digits of your payment card, and the date of your most recent subscription payment. Option 2: You can delete your account and cancel your subscription via our Privacy Request Portal. Please note: deleting your account is permanent and cannot be undone. Notice for EU, UK, and Turkey Residents: If you reside in the EU, UK, or Turkey, you are eligible for a pro-rata refund if you cancel your subscription within 14 days of purchase.

General Policy: • Subscription fees are non-refundable except as required by applicable law • No refunds will be provided for partial months or unused service EU/UK/Turkey Residents: • If you reside in the European Union, United Kingdom, or Turkey, you have the right to cancel within 14 days of purchase • To exercise this right, contact our support team within 14 days • You will receive a pro-rata refund for the unused portion of your subscription Exceptional Circumstances: • Refunds may be granted in exceptional circumstances at our sole discretion • To request a refund, contact support@intellink.com with your account details and reason for the request

Upcoming Charge Notifications: • We will send you an email reminder at least 7 days before your next billing date • The email subject will clearly state: "Important Information About Upcoming Charges to Your Account" • This notification is separate from marketing communications Payment Receipts: • You will receive an email receipt after each successful payment • The receipt will include: - Transaction amount - Billing date - Payment method used (last 4 digits only) - Subscription tier - Service period - Link to cancel subscription Failed Payment Notifications: • If a payment fails, you will receive an email notification explaining the reason • The notification will include instructions to update your payment method Subscription Changes: • If we modify these subscription terms, we will notify you at least 7 days in advance • Changes will be sent to your registered email address • Continued use of the service after changes constitutes acceptance

Termination by You: • You may delete your Intellink account at any time • Deleting your account will automatically cancel any active subscription • Account deletion is permanent and cannot be undone Termination by Us: • We may suspend or terminate your subscription if you violate our Terms and Conditions • We may terminate subscriptions for fraudulent payment activity • Upon termination by us, you will receive written confirmation within 7 days Effect of Termination: • Upon termination, your access to subscription features will cease immediately • You will not be entitled to any refunds • Your data may be retained as required by law or as described in our Privacy Policy

For questions about your subscription, billing, or these terms: Email: support@intellink.com Response Time: • We aim to respond to all inquiries within 24-48 hours • Premium subscribers receive priority support Mailing Address: Intellink Team Shanghai, China For legal notices regarding your subscription, please send written communication to the above address.